New Articles

  1. Meter Reports

    There are various reports available in regards to meters and meter billing. Other options are Meters Tied to Tank , Meter Reading Cards , and Meter Labels . ...
  2. Centeron, Wes Roc, Silicon, Pedigree RTM Import

    From the Energy Force Main Menu, go to Meter Menu / Import RTM Reads . Select the file to Import and choose the File Type from the drop-down menu. Select Import . A message will display indicating that it is importing the file. Select OK...
  3. Split Bills

    The information in Split Bills is to be maintained in the primary tank holder's Maintenance screen. Select Split Bills . Enter the primary tank holder's account number and press Tab . Enter the Pcnt . Select the next ...
  4. Regulators

    Regulator information is manually entered. ...
  5. Change Inventory Status

    To change the inventory status of a company-owned tank, select the tank and then choose Change Inv Status . A menu will appear with several options to choose from. AC - At Customer This indicates that the tank has been flag...
  6. Assigning Regulatory Codes

    Navigate to Main Menu / Customer / Customer Maintenance Menu . Select the Customer. Choose the Tank Info tab. Select the Tank that the Regulatory Fee will apply to and press Ctrl+M or Modify . Choose the Browse icon or press F5 in t...
  7. Change Tank from Customer-Owned to Company-Owned

    There may be times in which a tank needs placed on a customer’s account in order to make an initial delivery immediately after the tank has been set, but the paperwork has not been received from the service technician/driver. Energy Force gives th...
  8. EnergyMap - Troubleshooting Tips

    Tanks are Missing Check the filter settings. It may be possible a filter is turned on preventing certain tanks from displaying. Review the tank layers. A tank layer may be unchecked. Scheduled Routes did not Write to Energy Force Always...
  9. EnergyMap - Edit Schedules

    Routes that have been committed to the layer and the Energy Force database do not allow for modification using EnergyMap. Route Schedule modifications take place within Energy Force. A tank or tanks can be removed from the route or the entire route...
  10. EnergyMap - Scheduling Tanks

    Select the appropriate Tank Layer located on the Layers tab ( Propane or Other Non-Propane Tanks). Select Scheduling on the Palette. Choose Create Schedule . This will activate Scheduling mode. Select anywhere on the map. The Manual...