-
From the Route Scheduling Menu , select Schedule Deliveries . Select the Schedule for the handheld and then select Download to Re-Engineered ET . Enter a range of handheld #’s in the Device Range field, as well as, individual handheld #...
-
Q. At the end of Summer Fill is it common for the Routes to ping-pong Drivers around? A. This issue often arises when drivers are not compliant during previous summer fill schedules. Check the tanks in question to see if previously scheduled. E...
-
From the Customer Maintenance screen, select Energy-Image . Choose Create . Indicate the Image Type from the drop-down menu. Select Attach from Existing . This will populate all images of the selected Image Type that have already been lin...
-
Last Updated: 01/17/2025
in Knowledge Base EnergyTrack
What to do if you cannot print in EnergyTrack. This applies to the Cognitive Advantage printer. Beginning Steps Make sure that the driver has the handheld in the truck/cradle, connected to Wi-Fi, and truck turned on and running. Ask the driver ...
-
Last Updated: 08/15/2024
in Knowledge Base Agvance Suite
-
Use Payment Posting to enter regular payments, charge card payments, transfers, refunds, and credits on customer accounts. Discounts can be applied to a customer’s account at the same time the payment is posted. After payments have been entered, p...
-
The Scheduled Delivery program displays scheduled deliveries generated from Energy Force (via Optimizer, EnergyMap, etc.). Overview
Each schedule is listed by Truck/Route number and scheduled delivery date in the left side of the screen...
-
How to Access
Method 1:
Select the Calendar icon located in the top left corner of Energy Force or EnergyService.
Method 2:
Press Alt+D on the keyboard from any screen in Energy Force or EnergyService.
...
-
Download the K-Factor Calculator here: K Factor Calculator.xlsx
...
-
Enter Work Order on Existing Customer From the Master Menu , select Work Orders or, on any window, press CTRL+S . From the Work Order Menu , choose Work Order Entry . On the Work Order Entry window, press CTRL+C . On the Select - Cu...