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Overview A listing of all Energy Product Delivery Orders (PDO) is available in SKY Energy. The list can be narrowed down by selecting the Filter icon and entering a filter criteria or or any grid cell with the search bar located in the head...
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Statement Terms are used to display the terms that print on plain paper laser statements. The Statement Terms will print on generic invoices, single invoices, invoices by journal, and tank rental statements. On the Statement Terms Entry window, ...
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A Misc Sale button is present on the Customer/ Tank screen to allow the driver to invoice a customer for a non-pumpable item such as labor or accessories. Select Misc Sale located on the Customer/ Tank screen. This will advance to th...
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From the Energy Force Main Menu, go to Meter Menu / Import RTM Reads . Select the file to Import and choose the File Type from the drop-down menu. Select Import . A message will display indicating that it is importing the file. Select OK...
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Gateway Fees Monthly Per Transaction Credit Card Processing $30.95 $0.206 *Transaction fee billed per sale, void, refund, credit, transaction Additional Value-Added Services Automatic Card Updated Cre...
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Once a Service Order has been created and the Technician(s) assigned, dispatch the Technician(s) to complete the Service Order using one of the methods below. As with setting a Service Order Technician to Dispatched, the Technician can also be set ...
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Energy Force uses Service Contract Setup to set up contracts that can be tied to appliances on the Appliance Information window. The Service Contract Beginning and Ending Dates and Scheduled Service Month are also tied to the appliance on th...
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Proposals can be created for a customer from either the Scheduled or Unscheduled Service Order screens. If creating a proposal from Scheduled , highlight the Service Order and select Create and Open Proposal. From the Unscheduled screen, sel...
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The A/R Deposit report, found at Main Menu / Posting Menu / AR Deposit Export , provides the ability to view journals by date. The report can be exported to Excel Department totals are displayed by customer Division. The report is especially us...
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Consumer Portal
SKYR- 586 / Discount on Payments – Discount calculation for Full Balance payments is working as expected when calculating the Total Payment amount. ( Discount Applied) shows if a discount exists to better show the consum...