Updated Articles

  1. Remote Tank Monitor Import

    Remote Tank Monitor reads will import automatically each morning via the Auto Task schedule within Energy Force.  Perform the following steps if the task does not process or the Auto Task feature is not utilized.  Navigate to Main Menu / Me...
  2. Tank Rental Processing

    Proper Rental Codes and Tank Rental Amounts must be set up at Supervisor Menu / Maintenance Menu / Maintenance Tables . It is also recommended to confirm that the proper Rental Department code has been set up on the Division Maintenance screen....
  3. Gateway Payment Reconciliation Report

    The Payment Reconciliation Report was created for Payment Integration and Consumer Portal customers. View all transactions made through Energy Force or a connected NMI account and compare and reconcile with NMI transactions, view failures and othe...
  4. Add Another Billing Method To Portal Account

    Select Pay. Select Enter Payment Method. Enter in the  Payment Method , Payment Information , Payment Nickname , and select Save Payment Method , and click Submit. Note:  Using the ACH option allows for a   On...
  5. EnergyMap - Plot Tanks on Map

    From Energy Force, select the GPS icon located in the Tank screen. EnergyMap will open automatically. This feature can also be accessed from Tanks Not Plotted .  Plot mode will be initiated. Zoom in to the area on the map where the tan...
  6. Apply GPS Codes to Tanks in Energy Force

    Geo-Coding Website – https://geocoding.geo.census.gov/geocoder/locations/address?form Enter address information. Leave Benchmark as Current . Record the readings. Energy Force Tank Coordinates : Highlight the Tank. Select the ...
  7. Placing an Order

    The  Order button gives the ability to request a delivery for the selected tank.  The company's delivery policy and Tank Capacity are shown at the top. Many companies have a minimum gallon policy and charge a fee if the minimum isn't met. If th...
  8. Registering a New Customer Account

    Prior to logging into the payment portal for the first time, register for an account. Once registered, log in to view the following information: Tank information Contract Information Delivery History (1 year's worth) Make a Paymen...
  9. Void an Entry

    From the Posting Menu , select Void Line Item . On the Please Select a Void Journal Number window, choose Create . Enter the Division . Enter the Date of the tickets. Enter the User ID . Choose Select . On the Select Customer wi...
  10. K-Factor Calculator

    Download the K-Factor Calculator here: K Factor Calculator.xlsx ...