Updated Articles

  1. EnergyMap - Map Settings

    Map Settings Select the Settings icon located on the Map toolbar. Choose each tab to customize. Filters Enable filters to specify which tanks display when scheduling tanks for delivery. Show auto-fill tanks which are between  – Di...
  2. EnergyMap - Tank Symbols

    Auto Fill Tanks Circle  The Tank is above delivery thresholds set within map settings. Triangle  The Tank is within the delivery target range indicated in map settings. Square The Tank is considered C ritical as it is at or below the c...
  3. EnergyMap - Table View and Box Selection Search

    Table View Search Note: The search feature is CASE sensitive. Highlight the appropriate layer to search. Select from the drop-down in the Table View area. This is always defaulted to Any . Change the selection to be more specific if des...
  4. EnergyMap - Replot a Tank

    Tank Plotted Incorrectly Select the appropriate Tank Layer located on the Layers tab ( Propane or Other Non-Propane Tanks). Select the Editing tool located on the EnergyMap Palette. Choose Edit Geometry .  Position the Edit symbol d...
  5. EnergyMap - Creating a Route Boundary

    Select the appropriate Tank Layer located on the Layers tab ( Propane or Other Non-Propane Tanks). Select the Boundaries tool located on the EnergyMap Palette. Choose Draw Route Boundary .  Select on the map where to begin the boundary...
  6. EnergyMap - How to Modify a Route Boundary

    Highlight the appropriate layer for editing ( Propane Boundary Lines or Other Boundary Lines ).  Zoom in to the route boundary area to be edited. Select the Editing tool located on the Palette. Select Edit Geometry .  Choose the route bo...
  7. Troubleshooting

      Application Closes with No Warning  This is often due to licensing issues. Please contact Software Support.    Tanks are Single Color Instead of Multi-Colored Refresh, zoom, or pan the map to bring back the colored shapes. If the probl...
  8. EnergyImage - Attach Linked Images

    From the Customer Maintenance screen, select Energy-Image . Choose Create . Indicate the Image Type from the drop-down menu. Select Attach from Existing . This will populate all images of the selected Image Type that have already been lin...
  9. Price Code Update

    This program is designed to review history for tanks that are associated with a tiered-gallon Price Code based on gallons.  If the Allow Price Changes field in the Tank Information screen is set to Yes and the tank is tied to a tiered-gallon P...
  10. Contract Gas Rollover - Contract Gas Clear

    It is NOT recommended to use the Contract Gas Rollover program at this time as it is currently under construction. Updated documentation for this feature will be published when available. The Contract Gas Clear feature allows for older contracts to...