New Articles

  1. Updating Energy Force

    To update Energy Force or access the Energy Force release notes from within the application: Go to Help / Check for Update in Energy Force.  The Current version and the New version numbers of Energy Force displays. Select Version Docume...
  2. Process a Payment on the Merchant Gateway

    Update/Verify Energy Force Prior to Processing Payment The Customer Vault ID must be setup in Energy Force prior to processing the sale in the Automatic Payment Type menu in Energy Force Note: It is recommended to match the Customer Vau...
  3. Tank Information, Contract Information, and Delivery History

    Tank and Contract Information Information for active tanks currently assigned to the account and will list T ank Serial # , Tank  Capacity , Tank  Type , Last Delivery date, Gallons Delivered, Last Monitor Read , and Recorded Level . Each...
  4. Placing a Payment

    Upon logging into the payment portal a list displays of the current Amount Due , Current Balance , and Budget Due along with 30/60/90 Day Balances . Note : If a discount is available, the discount total and paid by date will now show und...
  5. Placing an Order

    The  Order button gives the ability to request a delivery for the selected tank.  The company's delivery policy and Tank Capacity are shown at the top. Many companies have a minimum gallon policy and charge a fee if the minimum isn't met. If th...
  6. Logging In and Out of Energy Force Portal

    Sign In to Energy Force Portal Navigate to the payment portal to log into an existing account. On the Sign In window enter the account email address and password and choose Sign in . Note : Optionally choose Forgot your passwo...
  7. Registering a New Customer Account

    Prior to logging into the payment portal for the first time, register for an account. Once registered, log in to view the following information: Tank information Contract Information Delivery History (1 year's worth) Make a Paymen...
  8. How to Replace a Driver or Truck to Route in the OptimizerPlus+

    Open Energy Force and select Supervisor Menu . Choose Maintenance Menu . Then select Maintenance Tables . Select Driver. Choose the Edit/Create Mode and click Continue . Add the Division , Driver number , ...
  9. Add a User to EnergyMap

    Connect to company server. Open Energy Force and access the  Supervisor Menu . Select  Set Up Options . Review required rights. Click on Edit EnergyMap Rights to determine the necessary rights for the new user. Ensure...
  10. Changing a Customer’s Division

    Optionally change a selected customer’s division which is the unique identifier for a location responsible for inventory, customers, and finances. A customer’s division would need to be changed if the customer was entered into the wrong division ...