New Articles

  1. Start Shift - Propane

    If using an electronic register interface such as LC, EMH, Neptune, or Mid Com, the truck computer should be in the docking station and the register powered up prior to starting the shift. Select Start Shift . Tap the Choose button to sel...
  2. EnergyTrack Menu Overview - Propane

    Short press the A1 button or double tap the EnergyTrack icon located on the desktop of the truck computer. EnergyTrack will open and the Main Menu will appear. Customer / Tank – Review customer and tank information.  This is for informa...
  3. Panasonic Toughpad

    Power Application Buttons Volume controls Windows button Screen lock rotation button Power indicators (battery, Drive status, truck computer power) USB, HDMI and Headset ports Camera & Microphone Power port Stylus Turning the Toughp...
  4. Unscheduled Service Calls - Fuel Order

    Fuel Orders can be placed within MobileService and communicated to Energy Force as a Call-In Entry.  Select Fuel Order from the Unscheduled Service Orders screen in MobileService. Enter the Current % in Tank . Enter the Gallons Requested ,...
  5. End Shift - Cylinder Exchange

    Select End Shift  from the Delivery menu. Enter the current Odometer reading and tap in the Check Off box. EnergyTrack should track the cylinders and list the correct number remaining. Verify the accuracy. Tap Continue when complete...
  6. Product Delivery - Cylinder Exchange

    Selecting Misc . Sale on the Customer/ Tank screen will give the ability to create an Invoice for any non-pumpable item whether a product is pumped or not. Once on the Invoice screen, select the Choose button to indicate the item nee...
  7. Payments - Cylinder Exchange

    Payments can be entered in EnergyTrack and will communicate back to Energy Force. These payments will post to a customer’s account in the same way an Invoice is posted. Payments can be entered in EnergyTrack in two ways - selecting ...
  8. Unscheduled Delivery - Cylinder Exchange

    Selecting Unscheduled Delivery gives the ability to deliver to any customer in the database rather than just the customers selected for a schedule. Select Unscheduled Delivery from the Delivery Menu to advance to the Customer screen. ...
  9. Serial# Inquiry - Cylinder Exchange

    Serial# Inquiry gives the ability to search for a customer account by either the tank serial number or address. Tap in the Tank Serial Number or Address column to search. Enter the serial number or customer address. Once...
  10. Customer / Tank Inquiry - Cylinder Exchange

    Overview This feature gives the ability to review information pertaining to a customer. Search by Customer Name , Customer Number , Tank Serial Number or Address by selecting Unscheduled Delivery. View tank information for the selec...