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Various processes can take place to clear items such as Sales YTD, Gallons YTD, Degree Day clock, roll Customer Tank Efficiencies, etc. These processes typically coincide with the end of a fiscal or calendar year-end closing. Prior to pe...
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This is to be processed when Duty to Warn documentation is mailed to customer accounts.
From the Main Menu of Energy Force, navigate to Supervisor / Process / Utility Menu .
Select Safety Date Update .
Enter the Division (or...
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If a monitor is switched to a new customer tank in Energy Force, or a different monitor is being applied to a tank, the following steps will need to be made to ensure the transfer is completed properly. Access the tank monitor website prior to mak...
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If utilizing Deferred Billing (also known as LMS), the monitor will need to be associated with a contract if applicable. Once the monitor has been added to the customer tank in Energy Force, navigate to Customer Maintenance / Contract Info . Add...
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Once monitors have been set up in Energy Force, the customer number and tank RRN values located at the top of the Tank Info screen will need to be applied to the corresponding online Remote Tank Monitor program so percentage values import into E...
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The following steps need to be completed to add a Remote Tank Monitor to a Customer Tank for percent updates.
From the main menu, navigate to Customer Menu / Customer Maintenance / Tank Info / Set Up Meter/RTM .
Th...
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Remote Tank Monitors Remote Tank Monitors must exist in the Tank and Meter Inventory program before they can be applied to a customer tank. Navigate to Main Menu / Master Inventory Menu / Tank/Meter Maintenance . Press Ctrl+C to create new ...
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Prior to adding Remote Tank Monitors to a customer tank, the following maintenance tables must exist in Energy Force. Meter Types A support representative will assist with the setup of this table if the RTM type does not exist. Meter Type numb...
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Located in the RTM Import Menu screen, this file displays an audit log of all of the import readings that have been imported. This table can be reviewed to determine if a customer tank has imported properly and displays the tank imports in desc...
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Remote Tank Monitor reads will import automatically each morning via the Auto Task schedule within Energy Force. Perform the following steps if the task does not process or the Auto Task feature is not utilized.
Navigate to Main Menu / Me...