Popular Articles

  1. Division Setup

    The system uses Divisions to separate information. Set up a different code for each Division to track. A Division is tied to a customer on the Customer Maintenance window. Most reports in the system print lists and totals by Division. Go to...
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  3. Apply Tank RRN Setup Values to Online Monitor Programs

    Once monitors have been set up in Energy Force, the customer number and tank RRN values located at the top of the Tank Info screen will need to be applied to the corresponding online Remote Tank Monitor program so percentage values import into E...
  4.  Calculator Feature - Refined Fuels

    The Calculator button located within the Tank screen allows the driver to enter Total Dollars to spend to aid in determining the number of gallons to pump during a delivery. The system calculates the number of gallons to deliver based on the...
  5. Assigning Regulatory Codes

    Navigate to Main Menu / Customer / Customer Maintenance Menu . Select the Customer. Choose the Tank Info tab. Select the Tank that the Regulatory Fee will apply to and press Ctrl+M or Modify . Choose the Browse icon or press F5 in t...
  6. Journals - Daily Balancing

    Review all journals to be sure they are in balance. Front screen should match the history and bucket totals. Trip report should match the journal. ...
  7. Settings Menu

    The Settings menu allows users to review or update contact information, passwords, and stored payment information. Select the User icon in the upper right corner and select Settings . Update Email To change your email ...
  8. Automated Fuel Delivery Processing Overview

    Cenex AFD delivers fuel to customer tanks based on monitor levels and call-in orders.  Daily and Monthly files are generated from the Cenex AFD website and placed into Energy Force’s root directory.  Energy Force AFD Processing imports and processes...
  9. Audit Log

    Audit Log Fields To access the Audit Log, navigate to Main Menu / Supervisor Menu / Processes / Audit Menu / Audit Log . Division – Entering a Division range such as 1 to 1 will allow the audit log to retrieve data faster. However, ...
  10. Recurring Billing

    Recurring Billing enables a fixed fee to be automatically charged to a customer’s account on a regular schedule—whether monthly, quarterly, semi-annually, or annually—for services like meter reading, monitor fees, or appliance maintenance contract...