Popular Articles

  1. 18.3.0.0 | 07.07.2025 General Release

    – Key Highlight Energy Force SKYR-772 / Market-Based Pricing Table – When running a manual Sales Posting with a delivery priced product in the Market-Based Pricing table, the Price will pull from the new table rather than the Products ...
  2. Registering a New Customer Account

    Prior to logging into the payment portal for the first time, register for an account. Once registered, log in to view the following information: Tank information Contract Information Delivery History (1 year's worth) Make a Paym...
  3.  OptimizerPlus+ Call-In Screen

    To be used with caution. The settings below will determine the route for the day and should be used sparingly.         Immediate Fill Entry Set Imm Fill flag to Yes .  This will force the OptimizerPlus+ to...
  4. Manifests

    Federal Manifest Federal Manifest setup is located in Energy Force under Supervisor Menu / Maintenance Menu / Energy Track Maintenance. Set up Chemical Emergency Contacts first.  When there are no contacts setup, the screen opens in Create ...
  5. SKY Energy

  6. Energy Force Search Features

    There are multiple ways to search for items in Energy Force. This article focuses on how to search for items on the Customer Maintenance screen. The search methods defined will work in any searchable field within Energy Force. Searc...
  7. Consumer Portal User Maintenance - SKY Admin

    Consumer Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Consumer Portal User Maintenance Page. View customers' Email addresses used to sign up with on the Portal and associated Energy Force Custo...
  8. EnergyMap - Troubleshooting Tips

    Tanks are Missing Check the filter settings. It may be possible a filter is turned on preventing certain tanks from displaying. Review the tank layers. A tank layer may be unchecked. Scheduled Routes did not Write to Energy Force Always sel...
  9. Process a Payment on the Merchant Gateway

    Update/Verify Energy Force Prior to Processing Payment The Customer Vault ID must be setup in Energy Force prior to processing the sale in the Automatic Payment Type menu in Energy Force Note: It is recommended to match the Customer V...
  10. EnergyImage - Attach New Images to Customer Account

    Navigate to the Customer Maintenance screen. Select the customer account. Select  Energy-Image . Select Create.  If this is the first time adding an image the Create Photo Attachment screen automatically will appear, then se...