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The Unscheduled Delivery allows for a delivery to a customer not on the schedule file received from Energy Force. Reference Scheduled Delivery for more details on the additional options available on the Invoice screen.
Select Unscheduled...
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Division Process
Navigate to Main Menu / Posting Menu / Daily Clear .
Select Division Process .
Enter the posting Division to be cleared to the accounting system and select Process .
Verify the information appears a...
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Last Updated: 05/06/2026
in Knowledge Base EnergyTrack
Federal Manifest
Federal Manifest setup is located in Energy Force under Supervisor Menu / Maintenance Menu / Energy Track Maintenance.
Set up Chemical Emergency Contacts first. When there are no contacts setup, the screen opens in...
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Prior to logging into the payment portal for the first time, register for an account. Once registered, log in to view the following information:
Tank information
Contract Information
Delivery History (1 year's worth)
Make a Paym...
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What is a K-Factor Deviation?
As deliveries are made to Auto-Fill tanks, a new K-Factor is calculated for the tank based on current and prior deliveries. When a K-Factor wants to adjust by a value greater than what’s allowed in the Division...
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Last Updated: 06/23/2026
in Knowledge Base EnergyTrack
Cylinder Exchange Setup Tables Maintenance Table Setup: The first section of this document pertains to setting up maintenance tables in order to properly utilize the Cylinder Exchange feature in Energy Force and EnergyTrack. Tank Types Beg...
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Last Updated: 07/16/2026
in Knowledge Base EnergyTrack
What to do if you cannot print in EnergyTrack.
This applies to the Cognitive Advantage printer.
Beginning Steps
Make sure that the driver has the handheld in the truck/cradle, connected to Wi-Fi, and truck turned on and r...
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Route Stats
Opti Stat Daily Email
Example : Daily Status email for Optigistics Log for May 8 2020 5:17AM
________________________________________
Today's Weather:
EDD - Estimated Degree Days
div:1 rg:1 ...
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Last Updated: 09/10/2026
in Energy Force Status
Details November 30, 2023 Windows Update Impacting Printers A recent Windows update appears to be causing issues with printers by resetting printer ports. The printer setup appearance also changes so the printer looks like an HP printer. It h...
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Payment Posting
Use Payment Posting to enter regular payments, charge card payments, transfers, refunds, and credits on customer accounts. Discounts can be applied to a customer’s account at the same time the payment is posted. After ...