Popular Articles

  1. Regulatory Code Setup

    Energy Force uses this code to apply regulatory fees during the sales posting process. If the customer tank has a Regulatory Code, the Sales Posting module references the Maintenance Table to determine the amount to apply during the time of sale. ...
  2. Adding a New Location to Energy Force

    Division Maintenance Navigate to Main Menu / Supervisor Menu / Maintenance Menu / Division Maintenance. Create the new Location in Division Maintenance by filling in the Address and complete all settings. It is recommended to co...
  3. Import Customer Process

    Energy Force users who also use Agvance can update customers without running the export\import processes.  The new program can run manually or with Automated Tasks.  This process only brings in new, modified, or updated customers increasing effici...
  4. Degree Day Update

    The Degree Day update program updates the degree day reading, percentage left, and gallons left for all customers with a Delivery Type 2 (Keep-Full). The percentage and gallons left decrease every day when the degree day is updated. A degree day rea...
  5. Process a Payment on the Merchant Gateway

    Update/Verify Energy Force Prior to Processing Payment The Customer Vault ID must be setup in Energy Force prior to processing the sale in the Automatic Payment Type menu in Energy Force Note: It is recommended to match the Customer Vau...
  6. EnergyTrack Menu Overview - Refined Fuels

    Short press the A1 button or double tap the EnergyTrack icon located on the desktop of the truck computer. EnergyTrack will open and the Main Menu will appear. Customer / Tank – Review customer and tank information.  This is for informa...
  7. Split Bill Setup

    Navigate to the Tank Info screen of the primary tank holder by going to Main Menu / Customer Menu / Tank Info . Choose the tank and select  Split Bill located at the bottom right. A Split Bill pop-up window will display. Press F5 in the...
  8. How to Add a New Truck to Energy Force

    Note : This information must be set up in Energy Force before the truck can be used to make deliveries. From the Master Menu, select  Bulk Truck Delivery . Then select  Truck Maintenance . On the Energy Track Tru...
  9. EnergyMap - How to Modify a Route Boundary

    Highlight the appropriate layer for editing ( Propane Boundary Lines or Other Boundary Lines ).  Zoom in to the route boundary area to be edited. Select the Editing tool located on the Palette. Select Edit Geometry .  Choose the route bo...
  10. EnergyMap - Troubleshooting Tips

    Tanks are Missing Check the filter settings. It may be possible a filter is turned on preventing certain tanks from displaying. Review the tank layers. A tank layer may be unchecked. Scheduled Routes did not Write to Energy Force Always...