Popular Articles

  1. Inventory Transfers from Truck Computer

    Truck Load/Unload from Energy Track will communicate and import into Energy Force for electronic tracking.  The inventory transfers will also export to a .txt file when the Daily Clear process is performed.  This will enable Energy Force users t...
  2. Tank Rental Amount Setup

    The Tank Rental Amount Setup Maintenance Table is used to determine the rental amount applied to various tank sizes and also indicates the Billing Type (By gallons or dollars). Once this code is created, it can be applied to the customer tank by sel...
  3. Purge Menu

    The Purge Menu is located in the Year End Menu but can be utilized anytime throughout the year.   Descriptions for each program are listed below. Prior to any purge, ensure there is understanding as to what data is needed so that vital data is not...
  4. Call In Delivery - Propane

    The Call In Delivery screen displays customer tanks that have been logged in the Call In system of Energy Force.  Call In Deliveries can be made from the Call In Delivery screen or by selecting the customer tank in Scheduled or Unscheduled ...
  5. Tickler Reports

    There are several options when printing Tickler reports. Print Tickler reports based on Customer # , a Date Entered range, Tank Serial # , or Tickler Type . To print a Tickler report, select Tickler from the Main Menu . Enter the criteria...
  6. Troubleshooting

      Application Closes with No Warning  This is often due to licensing issues. Please contact Software Support.    Tanks are Single Color Instead of Multi-Colored Refresh, zoom, or pan the map to bring back the colored shapes. If the probl...
  7.  Multi-Delivery Including Split Tank

    Multi Deliveries can be made to tanks with or without splits. EnergyTrack groups the non-split deliveries onto one Invoice and creates separate Invoices for each delivery that involves a split. The first Invoice screen will have all of the non spl...
  8. Posting Passwords

    Posting Passwords A posting password gives the ability to re-enter a sales, payment, or void journal to add additional items throughout the day.  Some exceptions to adding additional items include: If the sales journal has been cleared to an al...
  9. Daily and Monthly Checklists - Daily Balancing

    Daily Checklist Review Trip Report Gallons Delivered and Gallons Meter equal Mileage is accurate Account for variance Review Journal Gallons match Trip report Gallons Deliver...
  10.  Split Bills - Propane

    If a tank has been set up for Split Bills in Energy Force, EnergyTrack will automatically invoice the associated customer accounts for their portion of the billing. If a tank has a split associated, the Split button will display in blue. This...