Popular Articles

  1. Save and Search in Customer Vault

    Save a Payment Method in Customer Vault Payment methods can be stored in a secured Customer Vault in the Merchant Gateway to allow for future card processing and automatic payments from Energy Force. Add Customer Payment Method to the Customer Vau...
  2. Apply GPS Codes to Tanks in Energy Force

    Geo-Coding Website – https://geocoding.geo.census.gov/geocoder/locations/address?form Enter address information. Leave Benchmark as Current . Record the readings. Energy Force Tank Coordinates : Highlight the Tank. Select the ...
  3. OptimizerPlus+ Glossary of Terms

    Auto schedule – A tank delivery type (2); customer does not take action to receive a delivery Compliance – Following the OptimizerPlus+ schedule consistently to the highest extent possible Critical Tank – A Critical tank is defined as one ...
  4. Tanks - SKY Energy

    SKY Energy is currently only available to Agvance customers.  Energy Force customers should continue to add tanks in Energy Force, not through SKY Energy at this time. Overview A listing of all Tanks is available in SKY Energy. ...
  5. Service Locations

    Each customer must have a Service Location tied to their account in Customer Maintenance.  A Service Location can refer to a customer tank or a piece of equipment.  Prior to setting up a Service Location, first set up the types of Equipment that can...
  6. MobileService Start Shift

    It is advisable to select Communicate prior to Start Shift (if within a Wi-Fi range) to receive the latest information available. Select Start Shift . Select Choose by Vehicle and Technician to make appropriate selections then enter th...
  7. Merchant Gateway Onboarding Form

    Fill out the form with the required information to gain access to the NMI Gateway.  Merchant Gateway Onboarding ...
  8. Tank / Meter Manufacturers Tables

    Table Setup Prior to adding Tank and Meter Inventory items, the Tank/Meter Manufacturers tables must first be set up. From the Main Menu in Energy Force, select the Tank and Meter Inventory Menu . Choose Tank/Meter Manufacturers . Ente...
  9. EnergyMap - How to Access

    Method 1 In Energy Force, go to Route Scheduling / Schedule Deliveries on Map and select the Map icon. Method 2 Select Find located by selecting Tank Info at Customer Menu / Customer Maintenance . Method 3 Navigate to Customer M...
  10. Billing Type Code

    Set up a different code for each Billing Type to track. To track budgets, contracts, and payment arrangements, use a Billing Type. A Billing Type is tied to a customer on the Budget Information , Contract Gas , or Payment Arrangement window. The...