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The system uses Routes to track delivery areas and is applied to the customer Tank Information window. The Route is also used in the Mapping Interface and in Route Scheduling. Select Create on the Route Maintenance window to enter a Route. T...
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From the main EnergyService menu, select Unscheduled Service Orders . Tap in the Name column and begin typing the last name of the customer or, enter the customer account number in the Customer# column. Select the account. From this scre...
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The information in Split Bills is to be maintained in the primary tank holder's Maintenance screen.
Select Split Bills .
Enter the primary tank holder's account number and press Tab .
Enter the Pcnt .
Select the next ...
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If a tank has been set up for Split Bills in Energy Force, EnergyTrack will automatically invoice the associated customer accounts for their portion of the billing. If a tank has a split associated, the split percentage will display in the lowe...
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Navigate to Main Menu / Tank and Meter Inventory Menu / Reports / Report #1 . This report is to be processed monthly. The Tank Inventory Status report can be processed to show all tanks with the current inventory status or can be filtered to show...
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The system uses Billing Types to track budgets, payment arrangements, and contracts. A Billing Type is tied to a customer on the Budget Information , Contract Gas , or Payment Arrangement window. The Billing Type description will print on statem...
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Before a pump out can be performed using the EnergyTrack truck computer, a Pump Out Department must first be set up in Energy Force.
In Energy Force, go to Supervisor Menu / Maintenance Menu / Maintenance Tables / Department .
Select ...
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Follow these steps to update the percentage of a tank if a delivery does not need to be made.
Select the tank in the upper portion of the Customer screen.
Select Update % .
Enter the current tank percentage in the New Percent...
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Work Order screens are accessible by pressing Ctrl+S within any menu of Energy Force or select the Work Order button from within the customer’s account. If a Work Order already exists for the customer, the Work Order button will appear in b...
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This program changes the Budget Active ( A ) flag to Inactive ( I ) for the ending month and year entered and moves the current budget payment and balance to Previous . The program also resets the Service Charge and Minimum Finance status codes...