Popular Articles

  1. EnergyService Technicians

    This section is for the setup of service Technicians. Technician Types will be created and then assigned to a Technician based on their specialty. Technician Types Select Technicians from the EnergyService menu. Choose Technician Types...
  2. Purchase Orders and Serialized Inventory Items

    Serialized inventory items acquire serial number information from the Purchase Order program. Create Serialized Inventory PO Select Purchase Orders on the EnergyService menu. Choose Purchase Orders then press Ctrl+C to create. Select th...
  3. Find a Purchase Order

    If searching for a specific PO, select Find on the PO screen. Search by Vendor , date range, Purchase Order# , or Total Amount . ...
  4. December 2024 Release Notes

    Consumer Portal SKYR- 613 / Discount on Other Amounts –  Discount calculation for Other Amount payments is working as expected when calculating the Total Payment amount. The verbiage, If payment of $ or greater is entered, discount of...
  5. Review Serial Numbers

    Serial numbers can be reviewed by navigating to the Inventory Items screen. Select the Inventory Item. Choose Show Locations . Select the Storage Location associated with the serial numbers entered on the PO.  Available serial numbers will b...
  6. Balancing Energy Force to Agvance

    Upon completing the import of sales from Energy Force into Agvance, use the journal details to balance. Example :  The difference between the Journals is as follows:  1.Energy Force Master Clear Summary $1,799.60            ...
  7. Printing a Service Order

    A Service order can be printed for the technician from the service order screen.  If the driver is using Mobile-Service, the service order will communicate to his handheld after the next mobile download is performed. Highlight the Service Order in...
  8. Energy Force Newsletter April 2025

    Attend the SSI Energy Roadmap Webinar| SSI Product Roadmap Has a New Look! | Optimize by Routes & Locations | EnergyTrack Refreshed | SKY Energy - Building the Future | Happy Retirement, Karla Schilling! | Meet your Sales Account Manager | Data Se...
  9. January 2025 Release Notes

    Consumer Portal SKYR- 303 / Portal Settings Dark Mode –  Dark mode is no longer an option on the Portal.  
  10. RET Option 32 - Temperature Compensate Tank %

    If RET  Option 32 is set to Y , there will be a Liquid Temp field at the Start Shift screen that is required to be completed. The temperature entered in the Liquid Temp field will be used to compensate the Ending Percentage of a tank after...