-
Prior to using AFD Processing in Energy Force, specific maintenance programs located in the AFD Menu and Supervisor/Maintenance Tables menu must be created for successful processing. Once the tables are in place, they will require routine main...
-
Last Updated: 12/05/2023
in Energy Force Status Details November 30, 2023 Windows Update Impacting Printers A recent Windows update appears to be causing issues with printers by resetting printer ports. The printer setup appearance also changes so the printer looks like an HP printer. It has...
-
Last Updated: 11/30/2023
in Knowledge Base EnergyTrack Windows KB5019959 is impacting the Cognitive 4inch printer in a couple of significant ways causing different behaviors: Changing USB002 port. Deleting one of the printers entirely (4inch or the 4inch2). Answer The solution depends on which beh...
-
Navigate to Main Menu / Bulk Truck Delivery / Reports / Report #1 . This report is to be processed daily and weekly. Enter a specific truck (or 0 for all) along with a date range, Register #, and print all information regarding deliveries. Thi...
-
There are multiple ways to search for items in Energy Force. This article focuses on how to search for items on the Customer Maintenance screen. The search methods defined will work in any searchable field within Energy Force. Search by Account N...
-
Prior to running this process, please review the AFD pricing codes current margin. Navigate to Supervisor Menu / Maintenance Menu / Maintenance Tables / Price. Review all price code margins and note the Rack code attached to each. To u...
-
Purpose: To upcharge premium product billings that are applied against a base product contract. Rules Only applicable when using AFD Price Option 2 (cost plus margin). Below is a screenshot from the Division Maintenance / System Setting tabl...
-
Map Basics When the data has been rendered on the map your screen will look similar to the one below. Layers Tab The Layers tab is on the left side of the window and shows the different layers that can be displayed. If a layer’s box is check...
-
Overview Cylinder Tracking allows for the setup of Cylinders in the customer tank file to keep track of exchanges that are made with each delivery. On the Tank Info screen, press Ctrl+C to create an entry for a Cylinder. Select Y for com...
-
Select the appropriate Tank Layer located on the Layers tab ( Propane or Other Non-Propane Tanks). Select Scheduling on the Palette. Choose Create Schedule . This will activate Scheduling mode. Select anywhere on the map. The Manual...