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The Purge History program gives the ability to move history for a single customer or for all customer accounts. This is an optional program that does not have to be processed for the Fiscal or Calendar year-end process. If there is a temp cus...
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Rack Codes give the ability to update multiple Price Codes at one time by using the Update Rack Pricing utility within Energy Force. Additionally, if contract pricing fluctuates, use the Rack Code utility to update contract pricing so that it will ...
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The Trip Reconciliation reports show all trips that came into Energy Force from the handhelds. Reviewing these reports can help determine if there is a missing trip or if a ticket number was skipped on the handheld that did not import. EnergyTrac...
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Use this feature to create a payment arrangement that will be visible on the Customer Maintenance screen as well as the Payment Posting screen. From the Main Menu, select Customer then Customer Maintenance . Choose the customer and select ...
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Tanks are Missing Check the filter settings. It may be possible a filter is turned on preventing certain tanks from displaying. Review the tank layers. A tank layer may be unchecked. Scheduled Routes did not Write to Energy Force Always...
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Energy Force uses Service Contract Setup to set up contracts that can be tied to appliances on the Appliance Information window. The Service Contract Beginning and Ending Dates and Scheduled Service Month are also tied to the appliance on th...
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Roads Contains all information pertaining to Census road data. When zoomed out, only major road names are visible. Lesser road names will appear when zoomed in far enough. Road Edits This layer will contain any editing done to the existing road...
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Energy Force uses Rack Codes to group prices together based on a common rack price. Rack Codes are assigned to a Price Code at Maintenance Menu / Price . The Rack Code is used in Update Rack Pricing to update Price Codes based on changes to the rac...
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If utilizing Deferred Billing (also known as LMS), the monitor will need to be associated with a contract if applicable. Once the monitor has been added to the customer tank in Energy Force, navigate to Customer Maintenance / Contract Info . Add...
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Energy Force uses Rental Codes to track different types of rentals by Division for tanks that are the same size but charged differently. The Rental Code is tied to the customer on the Tank Information and Tank Rental Maintenance windows. The Ren...