Updated Articles

  1. Add Monitor to Contract

    If utilizing Deferred Billing (also known as LMS), the monitor will need to be associated with a contract if applicable. Once the monitor has been added to the customer tank in Energy Force, navigate to Customer Maintenance / Contract Info . Add...
  2. Rental Code Setup

    Energy Force uses Rental Codes to track different types of rentals by Division for tanks that are the same size but charged differently. The Rental Code is tied to the customer on the Tank Information and Tank Rental Maintenance windows. The Ren...
  3. Deferred Billing Tank Buyout

    A customer with a tank set up with deferred billing wants to purchase all the gallons in their tank. Buyout Rules All deliveries prior to the Buyout must be posted in Energy Force. The tank must be monitored and appropriately set up with deferre...
  4. Opening the Map

    The map will be opened from within Energy Force. There are two main locations this can be done.  The first is from the Tank screen. In the lower right, there is a Find button that can be used to open the map and locate the specified tank. This ...
  5. Inventory Transfer File Specifications

    Field Name Attribute Picture Start  Position Size Description Trip Id Numeric 9 1 9 EnergyTrack Trip ID Seq Number Numeric 2 11 2 Import sequence number per trip Transaction Date Date MM/DD/YY 14 8 Date o...
  6. Work Orders

    Work Order screens are accessible by pressing Ctrl+S  within any menu of Energy Force or select the Work Order button from within the customer’s account. If a Work Order already exists for the customer, the Work Order button will appear in b...
  7. EnergyMap - How to Access

    Method 1 In Energy Force, go to Route Scheduling / Schedule Deliveries on Map and select the Map icon. Method 2 Select Find located by selecting Tank Info at Customer Menu / Customer Maintenance . Method 3 Navigate to Customer M...
  8. AFD Processing

    Rules for Monthly Processing Cenex AFD delivers to customer tanks throughout the month. However, at the monthly cutoff date, Cenex AFD calculates gallons consumed based on monthly monitor reads. When the monthly file is imported into Energy Force...
  9. User Request Form

    Please answer the following: Company Name:  Full Name:   Requested User Name: Role to Emulate:  Energy Force Password:  New User:  Roles Groups:  Post Modify Journals:  Journal User Name & ...
  10. Process a Payment on the Merchant Gateway

    Update/Verify Energy Force Prior to Processing Payment The Customer Vault ID must be setup in Energy Force prior to processing the sale in the Automatic Payment Type menu in Energy Force Note: It is recommended to match the Customer Vau...