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Adding or Modifying the Truck Inspection template in Energy Track

Created On: 12/19/2023 in Knowledge Base EnergyTrack

From the Energy Force main page, navigate to Supervisor Menu\Maintenance Menu\Energy Track Menu\Truck Inspection Template . While in the Truck Inspection Template table, press Ctrl+M to go into Modify mode. Scroll down to the line below th...
Printing Options for Invoices and Account Balances in Energy Force

Created On: 12/18/2023 in Knowledge Base Energy Force Energy Force User Guide Customer Maintenance Quick Menu

Customer Maintenance\History Inquiry A copy of the invoice from Energy Track can be printed– click on the Image(s) button in the lower left corner, a preview window will come up, select View Entire Image in order to print. To print a fu...
Energy Force Status

Created On: 11/30/2023 in Energy Force Status

Details November 30, 2023 Windows Update Impacting Printers A recent Windows update appears to be causing issues with printers by resetting printer ports. The printer setup appearance also changes so the printer looks like an HP printer. It has...
EnergyTrack Videos

Created On: 11/28/2023 in Knowledge Base Video Library EnergyTrack
AFD with Product Level Contracts

Created On: 11/09/2023 in Knowledge Base Energy Force AFD User Guide Price Option 2 Processing

Purpose: To upcharge premium product billings that are applied against a base product contract. Rules Only applicable when using AFD Price Option 2 (cost plus margin). Below is a screenshot from the Division Maintenance / System Setting tabl...
Updating Margins for AFD Sales

Created On: 11/07/2023 in Knowledge Base Energy Force AFD User Guide Price Option 2 Processing

Prior to running this process, please review the AFD pricing codes current margin. Navigate to Supervisor Menu / Maintenance Menu / Maintenance Tables / Price. Review all price code margins and note the Rack code attached to each. To u...
Energy Force and Agvance Daily Clear Processes

Created On: 10/30/2023 in Knowledge Base Agvance and Energy Force

The Daily Clear Menu contains modules necessary to transfer sales and tank files to Agvance Energy. Each time Daily Clear processes are performed, files are exported to the CTLS93\DD85\Interface folder located on the server. Once...
Daily Clear Import Prepay Usage

Created On: 10/20/2023 in Knowledge Base Agvance and Energy Force

The following explains what happens with Bookings when a file is imported at Agvance Energy / Transfers / Import / Energy Force / Daily Clear . Note: The file being imported will have a Booking number in the line, then only that Booking will be ...
Emailing from Energy Force

Created On: 09/21/2023 in Knowledge Base Energy Force Energy Force Other

Email Maintenance Setup Email Setup can be found at Supervisor Menu / Maintenance Menu / Email Client Maintenance. A new user right is required. Please have your IT email Energy Force Support to have this right added. Mail Host , Username ...
Payment Integration Payments in Energy Force

Created On: 09/14/2023 in Knowledge Base Energy Force Energy Force User Guide Payment Posting

Initiating an Integrated Payment Payments can be made in two locations within Energy Force. Note: Private user permission is required. Payment from Posting Menu Navigate to Main Menu / Posting Menu / Make Portal Payment. Select the Divis...