Popular Articles

  1. Tank Information, Contract Information, and Delivery History

    Tank and Contract Information Information for active tanks currently assigned to the account and will list T ank Serial # , Tank  Capacity , Tank  Type , Last Delivery date, Gallons Delivered, Last Monitor Read , and Recorded Level . Each...
  2. Consumer Portal Notifications - Agvance SKY Admin

    Consumer Payment Portal Users and Agvance SKY Admins have access to the Energy Force Management tool featuring the Notifications page.  Send notifications to Consumer Payment Portal users by selecting the  + New Notification icon. Choose...
  3. Import Contract Files

    Contracts generated in the Agvance Accounting system can be exported to Energy Force system folders on a daily basis if new contracts have been entered.   The contracts can then be imported into Energy Force to eliminate the need for double-ent...
  4. How to Replace a Driver or Truck to Route in the OptimizerPlus+

    Open Energy Force and select Supervisor Menu . Choose Maintenance Menu . Then select Maintenance Tables . Select Driver. Choose the Edit/Create Mode and click Continue . ...
  5. Fix a K-Factor

    Add Daily Use Remember, if adding daily use to a tank, adjust the K-Factor upward so that it is no longer trying to compensate for the daily usage. Adjust the K-Factor Many times, the last three Calculated K-Factors can be averaged.  However, i...
  6. Gateway Payment Reconciliation Report

    The Payment Reconciliation Report was created for Payment Integration and Consumer Portal customers. View all transactions made through Energy Force or a connected NMI account and compare and reconcile with NMI transactions, view failures and othe...
  7. Payment Posting Transaction Codes

    Transaction Code Description 18 Refund Post a refund on a customer’s account. If the customer has a credit on their account, this will post a debit (charge) to the account. 19 Transfer Post a transfer on a customer’s a...
  8. CoPilot User Guide and Support

    Access the CoPilot User Guide from Trimble. Support Portal Need additional assistance? Login to the support portal and send in a ticket to Trimble if experiencing issues with CoPilot. Note: Choose Sign up with us and create an accoun...
  9. Settings Menu

    The Settings menu allows users to review or update contact information, passwords, and stored payment information. Select the User icon in the upper right corner and select Settings . Update Email To change your email ad...
  10. Month End Processing

    This article contains a quick overview of what needs to be run at month end. Also included is a detailed checklist of items that need to be done prior to running statements. What to Run at Month End Process all sales, including ...