Updated Articles

  1. Recurring Billing

    Recurring Billing enables a fixed fee to be automatically charged to a customer’s account on a regular schedule—whether monthly, quarterly, semi-annually, or annually—for services like meter reading, monitor fees, or appliance maintenance contract...
  2. Emailing from Energy Force

    Email Maintenance Setup Email Setup can be found at Supervisor Menu / Maintenance Menu / Email Client Maintenance.  A new user right is required. Please have your IT email Energy Force Support to have this right added. Mail Host , Username ...
  3. Print Contract Forms

    Energy Force has the ability to print Contract Forms from the Contract  screen at Main Menu / Customer Maintenance and select the Customer. These contracts print only 1 at a time and are written to the Reports  folder.  If there is a need to r...
  4. Product Level Contracts

    Product Level Contracts enable upcharges on deliveries when premium products are supplied under base product contracts. This practice is especially common in winter when fuel with cold weather additives is delivered. Rules Upcharge fe...
  5. Meter Cycle Code Setup

    This table is found within Energy Force at Main Menu / Supervisor Menu / Maintenance Menu / Maintenance Tables .  Two purposes for this table are: Cycle codes for meters, if applicable. Cycle codes for monitors, if applicable. These codes ...
  6. Julian Exception Report

    Schedules that cannot generate the next delivery date due to posting errors will be written to the Julian Posting Exceptions log located at Management Reports / Exception Report Menu / Julian Posting Exceptions .   The Julian Exception Report di...
  7. Yard and Tank Maintenance

    The system uses Browse Yard & Remote Tanks to setup where the storage yards are located with GPS coordinates and  Setup Mins and Pumping Glns/Min to facilitate routing in Energy Force. Navigate to Main Menu / Storage Inventory / Maintenanc...
  8. Energy Force Export File

    Create an export file of Customers and/or Contracts to import into Energy Force. Setup Go to Energy / Transfers / Exports / Energy Force . Select criteria to export on the Export Energy Force window. Select the Folder icon to b...
  9. Regulator Types Maintenance

    This table, found within Energy Force at Main Menu / Supervisor Menu / Maintenance Menu / Maintenance Tables, is for setting up Regulator Manufacturers and Regulator Stages. Select Create . Select Manufacturer or Stage in the Type col...
  10. Required RTM Maintenance Tables

    Prior to adding Remote Tank Monitors to a customer tank, the following maintenance tables must exist in Energy Force. Meter Types A support representative will assist with the setup of this table if the RTM type does not exist. Meter Type numb...