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History Inquiry is located within the Customer Maintenance screen. Each sales entry or payment made to a tank belonging to the customer will display in this screen. In addition, if the driver uses RE Engineered EnergyTrack, a PDF of the invo...
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Ticklers are notes that can be attached to a customer account and also tied to a specific tank. There are multiple Tickler types that can be tied to an account: Collections , Driver , Memo , Repair , LPG Safety , and Service . Once the Tickl...
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Table Setup
Prior to adding Tank and Meter Inventory items, the Tank/Meter Manufacturers tables must first be set up.
From the Main Menu in Energy Force, select the Tank and Meter Inventory Menu .
Choose Tank/Meter...
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Last Updated: 07/31/2026
in Education eLearnings
Welcome to Degree Day and K-Factor Basics eLearning. This course familiarizes you with Degree Days and K-Factors and how they work within Energy Force.
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Last Updated: 07/31/2026
in Education eLearnings
Welcome to Energy Force Basics eLearning. This course familiarizes you with the Tank Information screen and adding a Tank to a Customer account and more.
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Consumer Portal
SKYR-827 / Print Bill – Selecting Print Bill loads no matter the size and allows for printing.
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Consumer Portal SKYR- 813 / Force Log Out – Users are automatically logged out after 60 minutes of inactivity.
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Last Updated: 07/31/2026
in Energy Force Newsletters
OptimizerPlus Processing Moves to the Cloud | Cyber Ready, Client Focused: Security That Supports Your Success Webinar | +140 Energy Force Enhancements | EnergyTrack Update | Modifying Tax Rates
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From the Master Menu , select Call In Entry or, from any window, press CTRL+W .
Choose Create .
To validate GPS coordinates on tanks when a call in entry is created, a new system setting is automatically created and defaults to N...
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Last Updated: 07/16/2026
in Knowledge Base EnergyTrack
What to do if you cannot print in EnergyTrack.
This applies to the Cognitive Advantage printer.
Beginning Steps
Make sure that the driver has the handheld in the truck/cradle, connected to Wi-Fi, and truck turned on and r...