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Rack Codes give the ability to update multiple Price Codes at one time by using the Update Rack Pricing utility within Energy Force. Additionally, if contract pricing fluctuates, use the Rack Code utility to update contract pricing so that it wil...
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Daily pricing updates take place in the Price Maintenance table. To access this table, go to Main Menu / Supervisor Menu / Maintenance Menu / Maintenance Tables / Price .
Select Edit/Create and choose Continue . This will disp...
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To update all pricing tied to a Rack Code, go to Main Menu / Supervisor / Processes / Utility Menu / Update Rack Pricing .
Enter the Division. If the Rack Update is to apply to all Divisions/Locations, leave as 0 .
Enter the ...
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Department Summary Dollars Does not Match Journal Dollars Determine the amount off by subtracting the Journal dollar amount from the Department Summary amount. Then find out which customer or line item is not included in the Department Summary. W...
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Use Payment Posting to enter regular payments, charge card payments, transfers, refunds, and credits on customer accounts. Discounts can be applied to a customer’s account at the same time the payment is posted. After payments have been entered, p...
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Transaction Code Description 18 Refund Post a refund on a customer’s account. If the customer has a credit on their account, this will post a debit (charge) to the account. 19 Transfer Post a transfer on a customer’s a...
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Invoice Text Override – An auto generated system setting Invoice with a Setting Name of InvoiceTextOverride has been added and defaults to N. This setting changes the wording on delivery documents from Invoice to Ticket . When deliver...
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Update/Verify Energy Force Prior to Processing Payment The Customer Vault ID must be setup in Energy Force prior to processing the sale in the Automatic Payment Type menu in Energy Force Note: It is recommended to match the Customer V...
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The Payment Reconciliation Report was created for Payment Integration and Consumer Portal customers. View all transactions made through Energy Force or a connected NMI account and compare and reconcile with NMI transactions, view failures and othe...
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A consumer payment receipt can be emailed in the following ways: When posting a one-time payment or a first-time payment in the gateway, select the option to Send the Receipt Email and a receipt will be emailed to the email address entered in ...