Popular Articles

  1. OptimizerPlus+ By Route / Location Setup

    OptimizerPlus+ Breakout Rules for Setup Once the breakout version is deployed, the original OptimizerPlus+ Auto Task will remain in place.  To use the OptimizerPlus+ Breakout mode, delete the current OptimizerPlus+ task and add a new task f...
  2. Agvance to Energy Force Integration

    View the flow of transferring master files between Agvance and Energy Force. Customer Tank Contract Invoice ...
  3. Safety Form User Guide

    The Safety Form feature allows users to document details related to a suspicion of a leak or interruption of service call.  Once documented, the record can be tracked to completion or resolution of the reported issue. Each form can be tracked b...
  4. Printer Recalibration after Changing Paper

    Go to Settings / Bluetooth and devices / Printers & scanners . Select the  Cognitive Advantage 4 inch2 printer. Note: If using the stylus that came with the truck computer, hold the button on the side of the stylus then choose the P...
  5. Daily Clear Export Technical Specifications

    Energy Force Master Clear process creates a .dat file in the DD85\Interface folder The Master Clear file is created using the following naming convention: "PM" + Division# + YYYY + MM + DD + Total seconds for the day it ran + .dat Ex : 5...
  6.  Customer / Tank Inquiry - Propane

    This feature enables the driver to review information pertaining to a customer such as Credit Limits , Tanks , Budget information, account balances, etc.  Customers are listed by last name, first name, or by business name.  Modifications wit...
  7. Truck Computer Troubleshooting

    Mobile Devices No Power Likely Cause: Truck not on, computer not securely seated Truck must be running and truck computer securely seated in docking station. If using truck computer outside truck, batteries must be charged. Plug in exte...
  8.  Shortcut Keys

    Shortcut Action Description CTRL+Q Query mode. Used to inquire and scroll through a file, but records cannot be created or modified. Also used to save a record. CTRL+M ...
  9.  Add Monitor to Customer Tank

    The following steps need to be completed to add a Remote Tank Monitor to a Customer Tank for percent updates.   From the main menu, navigate to Customer Menu / Customer Maintenance / Tank Info / Set Up Meter/RTM . The ...
  10. OptimizerPlus+ Winter Preparation

    Winterize, Service and Inspect your trucks, including any spares. Make sure EnergyTrack is fully operational. (handhelds charged daily, printers functional, totalizers import properly) Keep extra rolls of printer paper in the cab of each...