Popular Articles

  1. Process Meter Billing

    Although Meter Billing is not located in the Sales Entry menu, it is still considered a part of the posting process. Enter Meter Readings From the Master Menu, select Meter Menu . Choose Reading Entry . On the Meter...
  2.  Payments - Refined Fuels

    Payments entered in EnergyTrack and will communicate back to Energy Force and will post to a customer’s account in the same manner an Invoice is posted. There are two methods available for posting Payments: Method 1: Se...
  3. EnergyMap - Scheduling Tanks

    Select the appropriate Tank Layer located on the Layers tab ( Propane or Other Non-Propane Tanks). Select Scheduling on the Palette. Choose Create Schedule  then click on the map. This will activate Scheduling mode. Alterna...
  4. Adjust Settlement Schedule on Merchant Gateway

    The settlement schedule will set the time that the settlements process will initiate for the desired processor. This doesn’t reflect the payment posting times in Energy Force. Please update Energy Force time zone in the Merchant Maintenance table ...
  5.  Enter Call In Information

    From the Master Menu , select Call In Entry or, from any window, press CTRL+W . Choose Create .  To validate GPS coordinates on tanks when a call in entry is created, a new system setting is automatically created and defaults to N...
  6. Energy Force Tax Setup and Functionality

    Energy Force enables precise tax configuration and application to sales transactions. This document outlines the setup process for taxes and how they are applied. Department Setup Departments determine how items are taxed and are...
  7.  Calculator Feature - Refined Fuels

    The Calculator button located within the Tank screen allows the driver to enter Total Dollars to spend to aid in determining the number of gallons to pump during a delivery. The system calculates the number of gallons to deliver based on t...
  8. User Request Form

    Please answer the following: Company Name:  Full Name:   Requested User Name: Role to Emulate:  Energy Force Password:  New User:  Roles Groups:  Post Modify Journals:  Journal User Name ...
  9. Price Type Options

    Overview There are three types of pricing options in Energy Force: Price Type 0 – This is the standard price applied in Energy Force and EnergyTrack based on the Price Code and Tier associated with the tank. Price Type 1 – This is specia...
  10. Voiding Invoices for Deliveries to Budget Billing Tank

    Budget Billing Invoices are automatically marked as paid when Budget Billing Product Delivery Orders are invoiced.  Accounting does not allow paid Invoices to be voided, so when an error on quantity, price, or customer occurs on a Budget Billing I...