Popular Articles

  1. Fix a K-Factor

    Add Daily Use Remember, if adding daily use to a tank, adjust the K-Factor upward so that it is no longer trying to compensate for the daily usage. Adjust the K-Factor Many times, the last three Calculated K-Factors can be averaged.  However, i...
  2. Monitor / Tank Swap Process

    If a monitor is switched to a new customer tank in Energy Force, or a different monitor is being applied to a tank, the following steps will need to be made to ensure the transfer is completed properly. Access the tank monitor website prio...
  3. Tank Information, Contract Information, and Delivery History

    Tank and Contract Information Information for active tanks currently assigned to the account and will list T ank Serial # , Tank  Capacity , Tank  Type , Last Delivery date, Gallons Delivered, Last Monitor Read , and Recorded Level . Each...
  4. Import Contract Files

    Contracts generated in the Agvance Accounting system can be exported to Energy Force system folders on a daily basis if new contracts have been entered.   The contracts can then be imported into Energy Force to eliminate the need for double-ent...
  5. EnergyService Inventory

    The Inventory module is where all items that are used to provide service to customers are entered and adjustments are made. Inventory Types These are the types of inventory items that will be tracked in EnergyService such as Tracked Inventory,...
  6. Download Routes and Customer/Tank Information

    From the Route Scheduling Menu , select Schedule Deliveries . Select the Schedule for the handheld and then select Download to Re-Engineered ET . Enter a range of handheld #’s  in the Device Range field, as well as, individual handheld #...
  7. K-Factor Deviation Report

    What is a K-Factor Deviation? As deliveries are made to Auto-Fill tanks, a new K-Factor is calculated for the tank based on current and prior deliveries. When a K-Factor wants to adjust by a value greater than what’s allowed in the Division...
  8. Payment Posting Transaction Codes

    Transaction Code Description 18 Refund Post a refund on a customer’s account. If the customer has a credit on their account, this will post a debit (charge) to the account. 19 Transfer Post a transfer on a customer’s a...
  9.  Master Daily Clear Processes

    Division Process Navigate to Main Menu / Posting Menu / Daily Clear . Select Division Process .    Enter the posting Division to be cleared to the accounting system and select Process . Verify the information appears a...
  10. Tank Information Videos